Press Release

Sage Parts extends its global footprint into Singapore

8Jul 2014

Melville, New York, September 4, 2014.  

On 1 July 2014, dnata Singapore welcomed a new occupant at its GSE maintenance base at Changi Airport. The new service equipment replacement parts facility, which will be run by Sage Parts, will dispense ground service equipment (GSE) replacement parts, manage inventories, and provide an extensive array of GSE support services. dnata Singapore will continue to provide maintenance services for its fleet of more than 1,000 GSE equipment.

The presence of Sage Parts within the dnata maintenance base means that the supply chain is closer to where all the maintenance action happens. Having the right replacement parts on hand is important in keeping to the cycle of preventive maintenance for each GSE, especially when the equipment is heavily utilized by dnata Singapore to serve more than 30,000 flights annually at Changi Airport.

On bringing an expert in GSE replacement parts into an established ground handling operation in Singapore, Mark Edwards, Chief Executive Officer, dnata Singapore, says “dnata’s core strength in Singapore and around the world is providing a full suite of ground handling services – from passenger, ramp and cargo handling to inflight catering – to our airline customers. Sage Parts brings to the table the right level of expertise and experience in securing GSE replacement parts, which allows us to focus on maintaining and servicing our GSE so that they are ready for our ground handling operations.”

The combination of expertise from Sage Parts, the world’s leading supplier of replacement parts for ground support equipment, and dnata Singapore means that the service equipment replacement parts facility and maintenance base is now a one stop shop solution, providing the A to Z service requirements for the maintenance of GSE.

With the aim of bringing GSE parts and services closer to the point of use, Mark Pollack, President and Chief Executive Officer, Sage Parts, says “Our customers around the world depend on Sage Parts for high quality GSE replacement parts, available rapidly to help them run their ground support operations more efficiently and to also enhance return on investment of their GSE equipment. The opening of our new facility in Singapore and working with dnata Singapore not only expands our geographic footprint in Asia, it represents our ongoing and continually expanding global commitment to provide replacement parts via state-of-the-art facilities strategically located onsite at airports, eliminating wait time for the delivery of parts while dramatically reducing the potential for costly equipment downtime.”

About dnata
dnata is one of the world’s largest air services providers, offering ground and cargo handling, travel, technology solutions and in-flight catering. Established in 1959, dnata now employs 20,000 staff at 74 airports in 38 countries across five continents. dnata was awarded a double win in 2014 for the ‘Ground Handler of the Year’ award from Air Transport News Awards and Air Cargo News Awards.

dnata’s operations in Singapore began in December 1977 with the formation of Changi International Airport Services (CIAS). The company was founded with the mission of providing industry-leading ground handling at Changi International Airport. CIAS was acquired by dnata and was rebranded in 2011 as dnata as part of a global initiative to unify the company’s international businesses.

Today dnata employs more than 2,000 staff at Changi International Airport and provides passenger and ramp handling, flight catering, cargo handling and security services to more than 50 international airlines, including AirAsia, Air France, China Airlines, Delta Airlines, Emirates, Garuda Indonesia, KLM and Qatar Airways.

Media Contact:
Isabell Tay
Direct line: +65 6511 0116

About Sage Parts

Sage Parts, headquartered in Melville, New York, USA, has the most extensive ready-to-ship inventory of GSE replacement parts in the world. The company helps minimize expensive GSE downtime and raise profit potential for ground support operations by utilizing an advanced computer database which catalogues all Sage’s parts electronically, enabling rapid availability of parts for virtually all makes and models of GSE, both old and new. Sage Parts also offers a comprehensive range of strategic solutions that can lower the total cost of GSE ownership – including life extension programs, equipment conversions, onsite repair and support, preventive maintenance and many other services.

Sage Parts has GSE parts locations at airports throughout the world, including locations in Amsterdam, the Netherlands (AMS), Atlanta, Georgia (ATL), Calgary, Canada (YYC), Chicago, Illinois (ORD, MDW), Dallas, Texas (DFW), Hong Kong (HKG), Johannesburg, South Africa (JNB), London, England (LHR, LGW, STN), Los Angeles, California (LAX), Manchester, England (MAN), Memphis, Tennessee (MEM), Miami, Florida (MIA), Montreal, Canada (YUL), New York (JFK, LGA, EWR), Paris, France (CDG), San Francisco Bay Area, California (OAK, SFO, SJC), Santiago, Chile (SCL), Singapore (SIN) Toronto, Canada (YYZ), and Vancouver, Canada (YVR).  Sage Parts has two main distribution warehouses in Preston, England, and Melville, New York.

Media Contact:
Lisa Harden-Stone
Direct line: +1 631 719 1110